Thank you for choosing Markety Monk for your digital services needs. We strive to provide top-notch services to our clients, and your satisfaction is our priority. Please read our refund policy carefully to understand our terms and conditions regarding cancellations and refunds.
Website Designing Services:
- Cancellation Policy:
- Customers may request the cancellation of website designing services at any time.
- Cancellation requests should be submitted in writing to our customer support team.
- Refund Policy:
- We do not offer refunds for website designing services.
- Since we procure domain, hosting, SSL, and other services from third-party providers, we are unable to refund these costs.
- Cancellation requests are honored, and services will be discontinued upon the completion of the current billing period.
Digital Marketing Services:
- Cancellation Policy:
- Customers may request the cancellation of digital marketing services at any time.
- Cancellation requests should be submitted in writing to our customer support team.
- Refund Policy:
- We do not offer refunds for digital marketing services.
- Payments made for digital marketing services include expenses incurred for advertisements on platforms such as Facebook and Google.
- Once the payment is made to these advertisement providers, it is non-refundable.
- Cancellation requests are honored, and services will be discontinued upon the completion of the current billing period.
3. Graphics Design Services:
- Cancellation Policy:
- Customers may request the cancellation of graphics design services at any time.
- Cancellation requests should be submitted in writing to our customer support team.
- Refund Policy:
- We do not offer refunds for graphics design services.
- Graphics design services involve creative work and resources that are allocated upon confirmation of the order.
- Cancellation requests are honored, and services will be discontinued upon the completion of the current billing period.
General Notes:
- All cancellation requests must be submitted in writing via email to our customer support team.
- Refunds will not be provided for any unused portion of the services.
- Customers are responsible for any outstanding fees incurred up to the point of cancellation.
- Markety Monk reserves the right to modify or update this cancellation and refund policy at any time. Customers will be notified of any changes.
If you have any questions or concerns regarding our refund policy, please contact our customer support team Contact Us